Privacy policy

Protecting your privacy when you visit our website/shop is very important to us.

This privacy policy describes how your personal data is collected, used and shared when you visit our website or shop with us at www.heychalky.de (the "Website"). This Privacy Policy provides our users with comprehensive and transparent information about the nature, scope and purpose of the collection and use of personal data in connection with the use of our Website.


Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.


Server log files

You can visit our websites without providing any personal information.

Each time you access our website, usage data is transmitted to us or our web hoster / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO from our overriding legitimate interest in ensuring trouble-free operation of our website and to improve our offer.

Data collection and use for contract processing and when opening a customer account.

If you voluntarily provide us with this information when ordering goods or opening a customer account or registering for the newsletter.

Which data is collected can be seen from the respective input forms.


When registering for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time via a link provided for this purpose in the newsletter.


A transfer of your personal data is made by us in the context of the execution of the order used service providers (carriers, logistics providers, payment service providers, banks). After complete execution of the contract or deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below.


Registration for the e-mail newsletter

If you have registered separately for the newsletter, your e-mail address will be used for our own advertising purposes. You will be sent an e-mail newsletter on a regular basis until you unsubscribe from the newsletter. You can unsubscribe at any time without incurring any costs other than the transmission costs according to the prime rates of your access provider.

Orders

Collection, processing and forwarding of personal data when placing orders

When you place an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. b DSGVO and is necessary for the performance of a contract with you.

A transfer of your data takes place, for example, to the shipping companies and dropshipping providers selected by you, payment service providers, service providers for order processing and IT service providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.


Payment service provider

Use of PayPal

All PayPal transactions are subject to the PayPal privacy policy. This can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev?locale.x=de_DE

Data subject rights and storage period

Duration of storage

After complete processing of the contract, the data is initially stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the data subject

If the legal requirements are met, you have the following rights

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